1) Agreement & Scope

By accessing our website, scheduling time, or engaging BKG LLC (“we,” “us”), you agree to these Terms. If you are entering these Terms on behalf of another person or entity, you represent you have authority to do so.

2) Services

• Mediation Services: Neutral facilitation intended to help parties reach a voluntary resolution. We do not represent either party.
• Tax Services: Advisory and preparation services as described in your engagement documents and invoices.

3) No Legal Representation or Advice

Unless expressly stated in a signed engagement agreement, our services are not legal representation and do not create an attorney-client relationship. Information provided in mediation or on this site is for general purposes and should not be relied upon as legal advice.

4) Engagement Documents Control

Specific services, fees, and responsibilities are controlled by your written engagement letter, intake, invoice, or scheduling confirmation. If there is a conflict, those documents govern for that engagement.

5) Fees, Billing, & Payments

• Fees are disclosed in your appointment type, proposal, or invoice. Payment may be due in advance for certain services.
• Online payments are processed by trusted third-party providers. You authorize those providers to process your payment information.
• Unless otherwise stated, fees are non-refundable once services are rendered or time is reserved and not timely cancelled (see Cancellation below).

6) Scheduling, Rescheduling, & Cancellations

Please provide at least 24 hours’ notice to reschedule or cancel. Missed or late-cancelled sessions may be charged in full at our discretion. We reserve the right to reschedule due to emergencies or circumstances beyond our control.

7) Client Responsibilities

• Provide complete and accurate information and documents reasonably requested to perform services.
• In mediation, participate in good faith and with authority to settle, where applicable.
• For tax services, review filings and deliverables promptly and notify us of any inaccuracies before submission.

8) Confidentiality & Mediation Privilege

We treat your information as confidential to the extent permitted by law and our Privacy Policy. Mediation communications are intended to be confidential or privileged as provided by applicable law; exceptions may apply (e.g., threats of harm, abuse, or court orders).

9) Records & Data Security

We maintain records for a reasonable period necessary for business and legal purposes, then securely dispose of them. We employ reasonable safeguards to protect data but cannot guarantee absolute security.

10) Third-Party Platforms

We may use third-party tools for scheduling, intake, document exchange, or payment (e.g., practice management platforms). Your use of those tools is subject to their terms and privacy practices.

11) Website Use

• Content on this website is for general information only and may change without notice.
• You agree not to misuse the site, attempt unauthorized access, or introduce harmful code.
• Links to other sites are provided for convenience; we are not responsible for their content or policies.

12) Intellectual Property

All site content, trademarks, and materials are owned by BKG LLC or licensed to us and may not be reproduced without prior written permission.

13) Disclaimers

Services are provided “as-is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14) Limitation of Liability

To the maximum extent permitted by law, BKG LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, arising from or related to your use of our site or services.

15) Indemnification

You agree to indemnify and hold harmless BKG LLC from claims, damages, liabilities, and expenses arising from your breach of these Terms or misuse of the site or services.

16) Governing Law & Venue

These Terms are governed by the laws of the State of Florida without regard to conflict-of-laws principles. Exclusive venue for disputes shall be in the state or federal courts located in Pinellas County, Florida.

17) Dispute Resolution

Before filing suit, the parties agree to attempt to resolve disputes through good-faith discussions and, if mutually agreed, mediation. This does not limit either party’s right to seek urgent relief.

18) Changes to These Terms

We may update these Terms from time to time. The “Effective date” below will reflect the latest version. Continued use of the site or services after changes constitutes acceptance of the updated Terms.

19) Contact

For questions regarding these Terms, please contact us at BKGmediation@gmail.com or (727) 249-7200.

Effective date: January 1, 2025